About us

Helping small businesses thrive with their IT since 2011

CBI Technologies is a Narre Warren IT company built on sound advice, clear communication and support you can rely on.

2011

Business first registered

15 years

Supporting local businesses

Narre Warren

Where we’re based

12 areas

Across the south east and West Gippsland

We started CBI Technologies for one reason: to help small businesses thrive with their IT through sound advice and clear communication.

Small businesses rely on technology as much as any large company, but they rarely have an IT department to lean on. Too often they’re sold products they don’t need, given explanations they can’t follow, or left waiting when something breaks.

Since 2011 we’ve worked the other way. We take the time to understand each business, recommend only what makes sense, explain it in plain English and stay close by when help is needed. Fifteen years on, that’s still the whole job.

Why local businesses work with us

Our clients stay with us for the same five reasons, and they’re the standards we hold ourselves to on every job.

Local and responsive

We're based in Narre Warren, not an interstate call centre. When you call, you reach someone who knows your setup. When something needs hands on, we're a short drive away.

Clear communication

No jargon and no vague answers. We explain what's wrong, what we recommend and what it costs before we start, so you always know where things stand.

Security minded

Security is built into everything we set up, not sold as an extra. Multi-factor sign-in, updates, email protection and tested backups come as standard.

We learn your business

Before recommending anything, we find out how your business runs, who does what, and which systems you can't do without for even an hour.

Advice that fits your needs

We recommend what suits your size, budget and plans, not the most expensive option. Sometimes the best advice is that you don't need to spend anything.

[Founder name]
Founder, CBI Technologies

Meet the founder: a passion that became a business

Like a lot of people in IT, [Founder name]’s interest in technology started early. It began with pulling old computers apart to see how they worked, building machines from spare parts, and becoming the person family and friends called whenever something stopped working.

That curiosity turned into a career. Working in IT, [Founder name] kept seeing the same pattern: small businesses were sold technology they didn’t need, given advice they couldn’t understand, and left waiting when things went wrong. Larger companies had IT departments. The local accountant, builder or medical clinic had nobody in their corner.

In 2011, [Founder name] registered CBI Technologies to change that. The idea was simple: give small businesses the same quality of IT advice and support that bigger companies get, explained clearly and priced fairly.

Fifteen years later, the business has grown but the approach hasn’t changed. [Founder name] is still hands-on with clients, still enjoys getting to the bottom of a tricky problem, and still believes good IT support starts with listening.

“Technology should make running a business easier, not harder. If I can’t explain it in plain English, I haven’t done my job properly.”

[Founder name], founder

The technology we trust

We work with a small set of proven vendors, so every client gets a consistent, well-supported setup that we know inside out.

Microsoft

Microsoft 365, Teams, SharePoint, Intune and Windows, set up and managed for businesses of every size.

ESET

Business antivirus and endpoint security, managed centrally to protect every computer and server.

N-able

Remote monitoring and management, so we spot problems and apply updates before they cause downtime.

Ubiquiti

UniFi networking and Wi-Fi hardware for fast, reliable and secure business networks.

Crayon

Software licensing and cloud procurement, so you get the right Microsoft licences at the right price.

See what working with us is like

Book a free, no-obligation IT review. We’ll learn how your business runs and give you clear, honest advice.